At SAMC Enterprises, we strive to provide a seamless and enjoyable experience for all our attendees. However, we understand that plans can change, and unforeseen circumstances may arise. This Cancellation & Refund Policy outlines the terms under which refunds and cancellations are handled.
1. General Cancellation Policy
Before 1 Days of the Event:
If you cancel your booking 2 days or more before the event date, you will receive a [full/partial] refund of the ticket price, minus any service fees.
Event days or after Days of the Event:
If you cancel Ticket Event day or After Event day, no refunds will be issued.
Event Organizer -Initiated Cancellations:
If Event Organizer cancels the event due to unforeseen circumstances (e.g., weather, venue issues, etc.), attendees will receive a full refund of the ticket price.
2. Refund Process
Refunds will be credited within 7 business days after receiving the cancellation request or after the event cancellation notice is issued by Event Organizer.
Refunds will be issued to the original payment method used at the time of booking.
[Optional: Include any specific conditions related to partial payments, deposits, etc.]
3. Non-Refundable Items
The following items are non-refundable:
Service fees associated with ticket purchases.
[List any specific non-refundable items like merchandise, donations, etc.]
[Optional: Any tickets or services purchased within a certain time frame before the event.]
4. Special Circumstances
Force Majeure:
In the event of unforeseen circumstances beyond the control of SAMC Enterprises (e.g., natural disasters, pandemics, etc.), we reserve the right to cancel the event without liability. Refunds in these cases will be at the discretion of SAMC Enterprises and may be issued as credit for future events.
Ticket Transfers:
5. Contact Information
For any questions regarding this policy, or to initiate a cancellation or refund request, please contact our customer support team: support@eventflub.com
